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Hi,

👋

I'm Shea

Contact
Indeed Resume

The Transformation Architech with a mission to help growing companies get organized, optimized, and ready to scale.

My Socials

What I Offer

Specialty Services

Operations Optimization

Audit, design, and build efficient systems and documentation.
Business systems designOperational efficiency consultingProcess improvement strategyWorkflow automationSOP creation and documentation

Project Management Support

Fractional or on-demand PM support for key initiatives.
On-demand project managementStrategic initiative executionPMO support servicesAgile project deliveryStrategic planning & execution

Leadership & Team Development

Workshops, training, and coaching to elevate your internal leadership.
Executive leadership coachingTeam performance developmentLeadership workshops & trainingEmotional intelligence in leadershipCulture transformation

Change Management & Enablement

Customized rollout plans, team training, and communication frameworks.
Organizational change managementChange readiness assessmentStakeholder communication strategyEnterprise rollout planningEmployee enablement frameworks

About Me

Corporate meets creative, that’s where I thrive.

Get in Touch

shea@selmd.com

With 8+ years of experience in operations, leadership, and systems design, I’ve developed a specialty in transforming disorganized teams into efficient, high-performing operations. From SOPs and workflows to full project systems, I bring order where others see chaos, so leaders can focus on growth, not cleanup.

Experience

MidPoint Technology Group, LLC

Nov 2023 — Present

PMO Specialist

Developed and led enterprise-wide digital documentation strategies, optimizing accessibility, compliance, and workflow efficiency. Standardized processes, trained staff, and supported system integrations to elevate PMO performance. Spearheaded close-out procedures, SOP development, intranet creation, and leadership programs—all while managing documentation quality, access controls, and operational logistics.
Chesapeake Plywood, LLC

Dec 2021 — Sep 2023

Operations Supervisor

Led end-to-end warehouse operations, implementing lean practices to boost productivity, reduce waste, and ensure timely, accurate order fulfillment. Maintained OSHA compliance with zero incidents, optimized inventory accuracy through audits, and drove staff performance through coaching and clear accountability. Strengthened client and vendor relations while continuously improving service quality and operational efficiency.

Dec 2013 — Dec 2020

Maryland National Guard

Experienced operations and logistics professional with a military background in CBRN defense training, emergency response, and team leadership. Supported high-profile missions including the Baltimore Riots and Maryland’s COVID-19 response. Proven track record in warehouse operations, team supervision, process improvement, and client relations. Known for setting standards, driving efficiency, and delivering under pressure.
comp-3

Jan 2019 — Feb 2020

Design Intern

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Education

Bachelor's degree in Operational Management

Jul 2023 — Present

Purdue University Global Campus - Indiana

Bachelor's in Project Management

Mar 2018 — Apr 2022

Ashford University - San Francisco, CA

alma-1

Sep 2010 — Jun 2012

Bsc in IT @ACME Institute, UK

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Certifications

2023

Process Management

2023

Business Analyst

2021

Project Management Professional (PMP)

The Numbers

0 +

Years of experience

0

Awards won

0 +

Projects completed

0 K

Happy clients

Tools

Some key design and development tools I use

Figma

Illustrator

Adobe Illustrator

Framer

framer

HTML5

html

Notion

notion

Webflow

webflow

MS365

microsoft-logo

Development

Motion

How I work

My 5-Step Process

Clear. Collaborative. Custom. Effective.

1. Discover
We start with a deep-dive conversation to understand your goals, pain points, and operational landscape. This isn’t a surface-level intake — it’s an alignment session that clarifies what success actually looks like for your business.
VisionGapsGoalsPriorities
2. Define
I assess your current systems, workflows, and leadership structures to identify inefficiencies, overlaps, and missed opportunities. This stage reveals the truth of your operations — where things work, and where they’re quietly costing you.
ProcessesToolsCommunicationPerformance
3. Design & Strategy
With data and insight in hand, I architect a scalable operational framework — customized documentation, team structure, and process flows that bring order, efficiency, and sustainability to your organization.
System DesignSOP FrameworksLeadership Strategy
4. Implementation & Enablement
Together, we bring the strategy to life. I guide rollout plans, train teams, and manage change so adoption is seamless. Every solution is implemented with precision and accountability — no chaos, no confusion.
RolloutTrainingCommunicationChange Management
5. Optimization & Continuity
Once systems are live, we refine and optimize. Continuous improvement ensures your business stays agile, aligned, and ahead, whether I’m providing fractional support or ongoing strategic oversight.
ReviewRefineRefineSustainScale

Keep the momentum going.

Ongoing Support

Business transformation isn’t a one-time event; it’s an evolving journey. That’s why I offer ongoing support packages designed to keep your systems efficient, your projects on track, and your teams performing at their best.

What Ongoing Support Looks Like:

  • Fractional Operations Oversight – I monitor workflows, track KPIs, and identify areas for continuous improvement.
  • Project & Program Management – I provide consistent PM support, ensuring timelines are met and initiatives stay on track.
  • Leadership Enablement – I coach and train team leads, provide frameworks for decision-making, and elevate internal leadership.
  • Change Management & Adoption – As your business evolves, I guide smooth transitions, rollout updates, and team engagement.
  • Strategic Consultation – Monthly check-ins, progress reviews, and actionable recommendations tailored to your business goals.

 

Packages & Structure:

  • Monthly Retainer: Customized hours & services based on your operational needs
  • VIP Intensive Day: Half-day or full-day deep dive into systems, projects, or leadership training
  • Tool Setup & Training: Optimize platforms like Microsoft 365, SharePoint, Asana, ClickUp, or Notion for ongoing use

The Result:
Your business stays aligned, efficient, and ready to scale, without you having to micromanage. I become the strategic extension of your team, ensuring operations, projects, and people consistently perform at their peak.

Testimonials

What clients say

Mark Robinson
“Extremely professional, unique and enjoyable. The effort taken to ensure sed quia non numquam eius modi tempora incidunt ut labore voluptat relevance to our requirements ensured the optimum outcome.”

Mark Robinson

Project Manager, ACME Works

Thomas Luze
“Extremely professional, unique and enjoyable. The effort taken to ensure sed quia non numquam eius modi tempora incidunt ut labore voluptat relevance to our requirements ensured the optimum outcome.”

Thomas Luze

Senior Product Developer @ ThisOne

Andrea De Santis
“Extremely professional, unique and enjoyable. The effort taken to ensure sed quia non numquam eius modi tempora incidunt ut labore voluptat relevance to our requirements ensured the optimum outcome.”

Andrea De Santis

CEO, Agresar Soft Inc.

Contact Me

Let's talk

Ready to get your operations together ? 

Book a Call

+ 1 240.253.1993

Prefer Email Communication?

shea@selmd.com